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The following are excerpts from customer emails or samples of
Reseller Ratings posts:
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The Tech Station is great! I can
tell a lot of work and thought went into the design, and a lot of
care goes into making the parts. Well done, guys.
- Boyd
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I just finished
putting together my tech station and I must say that I am
impressed with the workmanship. The tech station had to be made in
the US and not in china...
Thanks,
M.P. Errante
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...By the way, the Tech Station I got last week just rocks!
So nice to have a play-area like that instead of an old PC case (or cardboard box). I'm trying to convince my boss to get a couple for our PC repair shop at the office.
J. Aydelotte
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Hi, I recently purchased a
Standard Tech Station Kit 14x8 and I was impressed with it. I am so glad I purchased one. I will be looking at getting the larger one later. I was able to assemble it with diagrams from your website and the instructions included. I love it and I love you guys for offering it. Thank you so much again.
D. Leon
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Hello HighSpeed PC...!
I recently bought a Large Tech
Station... I just thought I would drop you a line to tell you guys that I think that I've not had such great customer service (especially on-line) in such a long time that I can't remember the last time. I do a lot of on-line purchasing for PC equipment too. I must say that it was a pleasure doing business with you. I will whole heartedly recommend your company and products whenever I can. It is so rare to find a company that does it all correctly, and you guys are surely doing all things correctly. I applaud and commend all the employee at your company for making me feel as though I'm not just another order and that I'm a customer that matters. The whole experience was refreshing. I wish I could buy everyone at you company a beer. I just really appreciate your manner of doing business, and taking great care of me.
A Thousand Thanks,
E. Pendleton
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It’s always a
pleasure doing business with HighSpeedPC.com. Shipping is prompt
and the most reasonable charge around. Service is excellent. The
customer service follows through and completes any task in a very
timely manner. I had ordered a water cooling kit, unfortunately
there was a defect in the reservoir, but they credited me
immediately before they even received the defective part back.
If HighSpeed PC has the item I’m looking for, I ALWAYS order
from them.
RiverKnight
Posted on Reseller
Rating
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This was my first time
shopping with this company, and it won't be my last. Fast
transaction and shipping. Products were flawless. No problems!
Turks
Posted on Reseller
Rating
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OUTSTANDING customer
support in fulfilling order and ensuring timely overnight
delivery. Actions and responses to requests to expedite delivery
and to combine two separate purchases were taken even on the
weekend and confirmed first thing Monday AM. We have never had
such focused attention and support before - and we're a first-time
customer. This is what customer support really should be but
rarely is.
exseal4 Posted on Reseller
Rating
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Great products for the
Hardcore Gamer or anyone who wants to get his or her PC running
better! Scott got back to my e-mail in less than 20 min. and
answered my questions very thoroughly!
I WILL buy from them again.
Overclocker007
Posted on Reseller
Rating
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Outstanding Service!
... Scott went out of his way to patiently, professionally answer
my questions to my satisfaction. He even suggested ways to meet my
ordering schedule. I was impressed. The order arrived quickly and
well packaged. Highly recommended and I will shop there again.
sp00L
Posted on Reseller
Rating
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Wow, that order was
fast. Googlegear takes longer to get an order in the mail than you
guys take to deliver. Great job, fellows!
W. Barger
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I
just wanted to take a minute to compliment you on your excellent
products and customer service. I ordered an XP unlocking kit and
it worked on my first try. It took several tries to get the grease
on correctly, but when I mounted the CPU and CPU cooler, it fired
right up and I had multiplier control. My XP 1600+ AGOIA is
running at 2000+ speeds with no problems. Additionally, the
instructions were very detailed and helpful.
I
must also add that I was very satisfied with the way my order was
handled and packed. I was worried about my CPU shim being bent,
but it was packed very well. I will definitely purchase from
you again and recommend to others. Thank you,
Ken
S.
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Must compliment you on your
service. Order processing is immediate and using priority
mail is less expensive and more timely than FedEx in my
experience. You will get all my business on the stuff you
carry.....
Ross H.
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I just want
to tell you how extremely impressed I am with your company
"Highspeed PC". I've purchased from many online dealers
before but your company is the most convenient. I'm extremely
happy that you guys accept money orders, many online dealers
don't. Shipping was extremely fast and your price for the AMD XP
Kit is terrific. I tried the kit and managed to unlock my AMD XP
1800+ to a speedy AMD XP 2000+ I give this kit a PERFECT 10!!
Thank You!!
Lesver A.
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Scott,
Using your AMD Unlocking kit was a breeze. The directions were
easy and straight forward. Success was achieved on my first
attempt. The gap filler worked really well, and the conductive
paste was simple to apply...
Scott Menard
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Hi Scott,
I wanted to drop you a line to tell you how pleased I am
with my order. Not only is the Vantec an excellent HS/F, but the
free Arctic Silver II was a great bonus. I really enjoyed ordering
form High Speed PC; your service was friendly and quick, I really
appreciated the status Emails, and my product arrived in 2 days in
perfect condition. I will definitely look to your company for
future purchases and look forward to ordering from you again.
(I've been considering rounded IDE cables . . . maybe for a window
mod . . .) Thanks again for running such a fine operation. Feel
free to use this message for testimonial purposes ;)
Thanks,
Joshua Reynolds
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Hi Scott, I just wanted to tell you that I appreciate the
excellent service. Twice in the last 2 weeks I have ordered from
you and both times I got the correct order in 2 business days. It
is nice to have some good old fashioned customer service from an
internet company for a change. You guys keep up the good work and
I'll keep ordering, even though my orders are small.
Thanks, W. Givens
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Hi Scott, Just wanted to let you and everyone at highspeedPC know
that I am VERY impressed with your service, not only did my Arctic
Silver arrive today (Shipped the 12th, here the 15th, Friday)
which was faster than expected, but the emails that I received
were an added bonus.
It's good to know that there are still companies out there that
are driven by a "customer comes first" policy. Once
again, thank you all, and I will be back whenever I need something
for my PC, and so will my friends! Keep it up!
Sincerely,
Jordan L.
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Thanks, It is a pleasure to do business with a company that can
get me the exact product I ordered in a timely fashion. If I ever
need thermal paste again I will definitely use your company.
Thanks Again,
S.T.
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I just wanted to tell you that you have great customer service.
Thank you for the emails in regards to my order. I purchase online
a lot and it is hard to find a place who offers this kind of
service. When I can not see what I am buying I like to at least
hear from the place, it gives me the insurance that I have a legit
company.
If you have any more products or a sight that I could look at
please feel free and send me a link. You might want to send one
often "I am a overclocker and format a lot" HAHAHAHA
Thanks, John K.
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Scott: of all the internet businesses I have ordered from, yours,
by far has been the most responsive and the most re-assuring as
far as responding. If you only get one chance at a first
impression, then it had better be superb. As far as I'm concerned
you've impressed me with your responsiveness and help.... For that
I am a customer for life
Thanks Scott
Richard K
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I'm stunned! An order confirmation from what appears to be a real
live person!
Thanks for the info and a great product :) I have a sound blaster
live value, and have been tortured because it is the single Live!
sound card that doesn't support the disgustingly over-priced
LiveDrive. [The FrontX] is reasonably priced, well constructed,
and compatible with any system. A great combo :)
Daniel S.
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Cant believe how well the td2 worked for me. got 600 k7 to 750
with no problems at all. took me about two minutes to get the
cover off of my processor (the hardest part of the whole
operation). Took about two more minutes to put on the td2,set the
dips, put my fan and heatsink rig back on, and set my processor
back in and it was done. I set my processor at 750 and my voltage
at1.6 just like the directions said BAAMM!!! she's cruisin sweet.
might try a little more just to see what happens.
ps. The shipping form you was outstanding. I'd like to say thanx
for processing my order so quickly. I sincerely give the product
great praise.
{DT2K}HARLOCK
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Hey I just wanted to say thanks for all your support and quick
response. It's nice to have someone respond within an hour or less
- instead of days or weeks like I am used to with most of the
other customer supports.
B. Harrison
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I just wanted to drop you a note and let you know how much I like
my FrontX. I was so tired of having to always reach around to the
back of my computer every time I wanted to get to a cable. Not
only has it made it easier to plug in my MP3 recorder but thanks
to the headphone jack (very cool) I don't wake my wife up at 1am
playing Quake.
Please keep me informed when new cables arrive. I am interested in
a USB port as soon as it is available for the FrontX. Thank you
for your great product and customer service.
Mike M.
Cleveland, OH
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Dear Scott,
Thank you very much for the updates!!! I have never been kept this
well informed by any other vender. I appreciate it and I am sure
that I am not the only one that does.
Keep up the good work!
Thanks,
D. Herrington
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I could hardly wait for my FreeSpeed Pro,
just waiting to over clock. Well as soon as I got it, I was in
heaven. Very easy instructions. Plugged it in and started to test.
1 Gig ran perfect, All I had to do was bump the voltage form 1.60
to 1.70 perfect!! I see it as $50 for 100Mhz cheap!! My new Gig
Amd is great! You guys put together a great product. I would pass
this info on to any one I know who has an AMD...
Sincerely,
Josh 8/17/00
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Thank you so much for your assistance! I truly appreciate your
level of customer service and your 'Can Do' attitude... You are a
credit to your company and I hope your supervisor is aware of your
outstanding level of service.
Again, much thanks..
m anderson
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Thanks Scott, they (TD2) came in today (8/19). Thanks for the
excellent service and emails, I will recommend you to all my
friends.
Sincerely,
G Abbott
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Thanks for keeping my updated with the progress of my order, the
personal touch makes for a pleasant change. I look forward to
getting some more 'oomph ' out of my Athlon 750!
Regards,
Steve A.
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Thank you for the update on my order. It is very much appreciated!
I would like to commend you on your ability to keep in contact
with your customers about their orders. You are one of the first
companies that I have seen with this wonderful ability. :o)
J Strosnider
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